Shipping

We ship worldwide*. Shipping cost is added to your order when you check out.

EUROPE – EU

Unless stated otherwise, orders are shipped from either our Slovenia office or our Slovakia warehouse which in both cases means no import taxes for EU countries. There is only one shipping option – standard shipping.

Orders are shipped with different delivery services, depending on your country. You can follow your order using the tracking number that is generated and emailed to you when we put in the shipping order. When the shipping order is made it usually takes 12-24 hours for the order to be processed and shipped which means that orders are usually sent the next day after you order. This also depends on the day and hour of your order (Friday afternoon before weekend take longer etc…).

Estimated time of delivery is 2-7 days, these are some usual delivery times by country:

Austria 2-3 days
Croatia 2-3 days
Czech Republik 2-3 days
France 3-4 days
Germany 3-4 days
Greece 5-7 days
Italy 3-4 days
Poland 2-3 days
Portugal 4-6 days
Slovenia 1-2 days
Slovakia 1-2 days
Spain 4-6 days
other EU countries 3-7 days.

 

EUROPE – NON EU COUNTRIES and ISLANDS

Canary islands, Baleares, Azores, Malta, United Kingdom (UK), North Macedonia, Bosnia and Herzegovina, Serbia, Switzerland, Albania. Depending on your location there might be import/customs tax that we do not cover. Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable.

STANDARD SHIPPING

Orders are shipped by Slovenia Post Office. Estimated time of delivery is 15 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.

EXPRESS SHIPPING

If you choose express shipping your order will be sent using DHL, GLS, DPD or FEDEX. Estimated time of delivery is around 3 days, for some locations it can be up to 7 days. You can email us your location and we will check. Orders are usually shipped from our Slovenia office.

USA

Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable. Depending on your order amount there might be import/customs tax that we do not cover, but 99% of the orders we receive are well below that limit.

STANDARD SHIPPING

Orders are shipped from our Slovenia office. Estimated time of delivery is 7-15 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.

EXPRESS SHIPPING

Orders are shipped from our Slovenia office usually with DHL. Estimated time of delivery is 3-5 days. Detailed tracking is available.

WORLD

Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable. Depending on your location and amount there might be import/customs tax that we do not cover.

STANDARD SHIPPING

Orders are shipped from our Slovenia office. Estimated time of delivery is 7-25 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.

EXPRESS SHIPPING

Orders are shipped from our Slovenia office. Estimated time of delivery is 3-7 days. Detailed tracking is available.

You can contact us for shipping time and price estimate if your country is not listed here.

CUSTOMS DUTIES/IMPORT TAXES

European union orders are shipped from Slovenia and Slovakia so there are NO customs duties for all the EU member states: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

For all other locations there might be some customs duties/import taxes to pay before receiving the order. DryTide Gear is not responsible for any fees, duties, taxes and clearance processes once your parcel has left Slovenia or Slovakia. Customs processes can also delay the delivery of the item/s.

Customs duties usually depend on the value of the package (your order) and in most countries import is duty free up to a certain amount. This amount can be quite different from country to country (Some examples: Canada duty free up to 20CAD, USA up to 800USD, Australia up to 1000AUD). Please check your local tax rules to learn more.

GENERAL SHIPPING TERMS & CONDITIONS

We offer no warranties or protection for loss or damage of your goods whilst in transit. If for some reason your package does goes missing (unlikely) we will do everything in our power to find out what is happening, give you a full report, open a case and rectify the issues where we can.

*We do not ship to Norway, please visit our local dealers to get your DryTide bags.

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