We ship worldwide*. Shipping cost is added to your order when you check out.
EUROPE – EU
Unless stated otherwise, orders are shipped from our Slovenia office which means no import taxes for EU countries. There is only one shipping option – standard shipping.
ORDERS UNDER 2kg
Orders under 2kg in weight AND under 50EUR in value are shipped by Slovenia Post Office. Estimated time of delivery is 7-15 business days. Tracking is limited and only shows when the package is sent and when it enters destination country. If you want this order shipped express, please contact us.
ORDERS OVER 2kg/50EUR
Orders over 2kg in weight OR over 50 EUR in value are shipped using GLS or DPD delivery service*. You can follow your order using the tracking number. Estimated time of delivery is 3-7 days, these are some usual delivery times by country:
Austria 2-3 days
Croatia 3-4 days
France 4-5 days
Germany 3-4 days
Greece 6-7 days
Italy 2-3 days
Portugal 5-6 days
Spain 5-6 days
other EU countries 3-7 days.
*Recently there were lots of price increases and price fluctuations in the shipping costs even within the EU. If the GLS/DPD shipping cost at the time of shipping is unreasonably high (we do cover some of the shipping costs to make the price of shipping similar for all EU customers), we reserve the right to ship your package using Slovenia Post Office, even when the order is above 2kg/50EUR.
EUROPE – NON EU COUNTRIES and ISLANDS
Canary islands, Baleares, Azores, Malta, United Kingdom (UK), North Macedonia, Bosnia and Herzegovina, Serbia, Switzerland, Albania. Depending on your location there might be import/customs tax. Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable.
STANDARD SHIPPING
Orders are shipped by Slovenia Post Office. Estimated time of delivery is 15 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.
EXPRESS SHIPPING
If you choose express shipping your order will be sent using DHL, GLS or DPD. Estimated time of delivery is 3-7 days. Orders are usually shipped from our Slovenia office, depending on shipping cost and shipping time they can also be sent from our China warehouse.
USA
Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable.
STANDARD SHIPPING
Orders are shipped either from our Slovenia office or from our China warehouse, depending on where the price and speed is better. Estimated time of delivery is 7-20 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.
EXPRESS SHIPPING
Orders are shipped either from our Slovenia office or from our China warehouse, depending on where the price and speed is better. Estimated time of delivery is 3-5 days. Detailed tracking is available.
WORLD
Please choose your shipping when ordering. Use standard shipping if you are not in a hurry as standard shipping times are not very reliable. Use express shipping if you are in a hurry and/or need detailed tracking. Express shipping times are reliable.
STANDARD SHIPPING
Orders are shipped either from our Slovenia office or from our China warehouse, depending on where the price and speed is better. Estimated time of delivery is 7-25 business days. Tracking is limited and only shows when the package is sent and when it enters destination country.
EXPRESS SHIPPING
Orders are shipped either from our Slovenia office or from our China warehouse, depending on where the price and speed is better. Estimated time of delivery is 3-7 days. Detailed tracking is available.
You can contact us for shipping time and price estimate if your country is not listed here.
CUSTOMS DUTIES/IMPORT TAXES
European union orders are shipped from Slovenia so there are NO customs duties for all the EU member states: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
For all other locations there might be some customs duties/import taxes to pay before receiving the order. DryTide Gear is not responsible for any fees, duties, taxes and clearance processes once your parcel has left Slovenia (or China). Customs processes can also delay the delivery of the item/s.
Customs duties usually depend on the value of the package (your order) and in most countries import is duty free up to a certain amount. This amount can be quite different from country to country (Some examples: Canada duty free up to 20CAD, USA up to 800USD, Australia up to 1000AUD). Please check your local tax rules to learn more.
GENERAL SHIPPING TERMS & CONDITIONS
We offer no warranties or protection for loss or damage of your goods whilst in transit. If for some reason your package does goes missing (unlikely) we will do everything in our power to find out what is happening, give you a full report, open a case and rectify the issues where we can.
*We do not ship to Norway and Hong Kong, please visit our local dealers to get your DryTide bags.